HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.
HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a participant of the United Nations Global Compact.
We are looking for a Team Lead – Collections to join our team. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job.
Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.
Job Vacancy:
Team Lead – Collections
Work Week:
Monday to Friday
Shift Window:
7:30 PM to 4:00 AM SLST (Night Shift)
Important: HealthRecon Connect currently operates under a hybrid work arrangement, with the number of remote workdays varying by team. However, depending on client deliverables and business needs, employees may be required to work on-site for all five weekdays.
By applying, you acknowledge and agree to be available for in-person work five days a week if required.
Other Features:
Full-time
US calendar applicable
Responsibilities:
- Efficiently manage the throughput of a large team (10 to 20).
- Ensure the client requirements are delivered within TAT with the support of the functional leads.
- Executing necessary controls are in place to ensure performance is aligned with internal benchmarks.
- Roll out and implement change initiatives driven by the management.
- Develop a high-performance culture through continuous development initiatives.
- Provide functional performance updates on KRAs during the SOU meeting (as applicable).
- Attend to team requirements and ensure timely resolutions.
- Maintain Code of Conduct and CREDO expectations from the team.
Qualifications/Criteria:
- Bachelor’s degree or equivalent qualifications.
- At least five years of US Healthcare RCM experience.
- Minimum 2 years of experience in ATL role.
- Collections experience in US Healthcare RCM in Labs specialty.
- RCM overall technical knowledge.
- Good written and verbal communication skills
- Excellent interpersonal & leadership skills.
- Ability to work under pressure with high level of perseverance.