Privacy Policy

At HRC SG Holdings Pte Ltd [1] (includes “us,” “we,” “our” or the “Company”), accessible from www.healthreconconnect.com (“website”), we make all efforts to protect the privacy of every individual who visits our website.

We want you to completely understand what information we collect from you through our website, how that information is collected, how that information is used, and how you can control the collection and/or use of information about you.

This Privacy Policy describes the practices of HRC SG Holdings Pte Ltd, its subsidiaries, and affiliates regarding the past and ongoing collection and use of information from visitors to our websites. This policy is not applicable to any information collected offline or via channels other than this website. By accessing the content and services made available on this website (collectively “Services”), you are agreeing to all the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and is subject to the www.healthreconconnect.com Terms of Service. We maintain a separate policy in connection with the Health Portability and Accountability Act (“HIPAA”).

This website is intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.

[1] HRC SG Holdings Pte Ltd and any of its subsidiaries, affiliates, subdivisions in the USA, Singapore, Australia, Sri Lanka, or overseas including but not limited to HealthRecon Connect LLC, HRC Technology Solutions Holdings Pte Ltd, HRC Technology Solutions LLC, Healthrecon Connect Pvt Ltd, HRC Labs Pvt Ltd.

Information we collect

We may request or require you to provide personally identifiable information in order to access Services or engage in certain activities on the website. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We may use the information collected through our Website in various ways, such as:

Disclaimer

Consent to Receive SMS Messages – You consent to receive SMS messages (including text messages) from us, our agents, representatives, affiliates, or anyone communicating on our behalf at the specific number(s) you have provided to us, with service-related information, questions about your use of the Services, and/or even Account and marketing information. You certify, warrant, and represent that the telephone number you have provided to us is your contact number and not someone else’s. You represent that you are permitted to receive text messages at the telephone number you have provided to us. Standard message and data rates may apply to all SMS messages. We may modify or terminate our SMS messaging services from time to time, for any reason, and without notice, including the right to terminate SMS messaging with or without notice, without liability to you. You may opt-out of receiving SMS messages from HRC at any time by contacting us at itsupport@kernern.sg-host.com. You acknowledge that opting out of receiving SMS messages may impact your use of the Services.

Log Files

HRC SG Holdings Pte Ltd follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, HRC SG Holdings Pte Ltd uses ‘cookies’. Cookies are small data files that are transferred to your computer through your Web browser. Cookies are used by most websites. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Certain features of our website require cookies in order to function properly. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our website features and services may not function properly if you set your browser to refuse cookies.

Google DoubleClick DART Cookie

Google is a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to our Website and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL  – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data.

We do not provide any personally identifiable information to these third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of HRC SG Holdings Pte Ltd.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our Website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that HRC SG Holdings Pte Ltd has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

HRC SG Holdings Pte Ltd’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at compliance@kernern.sg-host.com

Security

We maintain reasonable administrative, technical and physical safeguards designed to protect the information that you provide on this website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable and we cannot guarantee the security of our website, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and we are not liable for the illegal acts of third parties such as criminal hackers.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We will not intentionally collect any personal information from children under the age of 13 through this website without receiving parental consent. If you think that we have collected personal information from a child under the age of 13 through this website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time, without prior notice, which amendment(s) are to be fully effective upon posting on the website. Using the Services means you accept this Privacy Policy as it appears at the time of your access. We want and encourage you to review our Privacy Policy and other policies on a regular basis. We will also provide appropriate notice and choices to you, by posting an announcement on the Website or sending you an email, based on the scope and extent of changes.

Contact Information and Opt-Out Requests

We welcome your comments, suggestions, and questions about our Privacy Policy and privacy practices. If you feel that we are not following this Privacy Policy, please contact us as follows.

Contact Information:

By email at compliance@kernern.sg-host.com

We also welcome users’ requests not to receive certain forms of communication from us and third parties and not to have certain information shared with nonaffiliated third parties. If you prefer that we not disclose your personally identifiable information to nonaffiliated third parties, you may request us not to make those disclosures (except as required by law) by contacting us as described above. If you elect to opt out of certain disclosures, we may not be able to offer you certain services and products. Please note that personally identifiable information does not include publicly available information that is lawfully made available to the general public from federal, state or local government records, widely distributed media or disclosures to the general public required by law.

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