When Providers Get a Voice: CMS Launches New Medicare Advantage Complaint System
Imagine this all-too-familiar scenario: You’re managing a denied claim or a delayed prior authorization with a Medicare Advantage (MA) plan. You’ve followed all appeal steps. Still, the issue persists — delayed payments, unclear denials, inconsistent responses. Until recently, your only recourse was to work through the plan itself, hoping a case manager or escalation team […]