HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.
HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a participant of the United Nations Global Compact.
We are looking for a RCM Billing System Trainer – XiFin and e-Clinical Works to join our team. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job. Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.
Job Vacancy:
RCM Billing System Trainer – XiFin and e-Clinical Works
Job Type:
Contractual – 60 Days
Work Week:
Monday to Friday
Shift Window:
8:00 AM – 5:00 PM SLST
Important: HealthRecon Connect currently operates under a hybrid work arrangement, with the number of remote workdays varying by team. However, depending on client deliverables and business needs, employees may be required to work on-site for all five weekdays.
By applying, you acknowledge and agree to be available for in-person work five days a week if required.
Other Features:
US calendar applicable
Responsibilities:
- Develop and deliver training programs on the XiFin Billing System specifically tailored to toxicology billing and e-Clinical Works Billing System for new hires and existing staff.
- Create and update training materials, including user manuals, guides, and presentations.
- Conduct group and individual training sessions, both in-person and virtually.
- Provide ongoing support and troubleshooting assistance to end-users.
- Collaborate with the IT and billing departments to ensure training materials are up-to-date with the latest system updates and best practices.
- Evaluate the effectiveness of training programs and make necessary adjustments to improve learning outcomes.
- Stay current with industry trends and advancements in XiFin, e-Clinical Works, and healthcare billing practices.
Qualifications/Criteria:
- Bachelor’s degree in science, Healthcare Informatics, or a related field.
- Minimum of 3 years of experience with electronic medical / health record (EMR or EHR) systems, specifically XiFin and/or e-Clinical Works.
- Certification in XiFin and/or e-Clinical Works is preferred.
- In-depth knowledge of the XiFin and/or e-Clinical Works Billing Systems.
- Proven experience in delivering training sessions or providing technical support in a healthcare setting.
- Strong problem-solving and analytical skills with the ability to troubleshoot technical issues.
- Excellent communication and presentation skills.
- Proficiency in creating and delivering training content.
- Ability to explain complex technical information in an accessible manner.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Familiarity with toxicology and healthcare billing workflows and regulations.
- Ability to work with MS Office package.
- Tenacity.
