HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.
HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a participant of the United Nations Global Compact.
We are looking for a Debt Collection Officer to join our team. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job.
Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.
Job Vacancy:
Debt Collection Officer
Work Week:
Monday to Friday
Shift Window:
7:30 PM to 4:00 AM SLST (Night Shift)
Important: HealthRecon Connect currently operates under a hybrid work arrangement, with the number of remote workdays varying by team. However, depending on client deliverables and business needs, employees may be required to work on-site for all five weekdays.
By applying, you acknowledge and agree to be available for in-person work five days a week if required.
Other Features:
Full-time
US calendar applicable
Responsibilities:
- Proactively follow up on outstanding Accounts Receivable (AR) balances through phone calls and emails.
- Communicate confidently and professionally with customers to ensure timely collections.
- Accurately record collection activities and update customer account information.
- Liaise with internal teams to resolve payment discrepancies and issues.
- Support basic accounting and bookkeeping tasks as required.
- Prepare and maintain reports using Microsoft Excel.
Qualifications/Criteria:
- Partially qualified in any degree/professional qualification.
- Successfully completed GCE AL, O/L.
- Confident and professional in handling customer interactions.
- Basic understanding of accounting principles (knowledge in AR is an advantage).
- Part qualification or currently pursuing a professional accounting qualification (e.g., CIMA or equivalent) will be an added advantage.
- Proficient in Microsoft Excel.
- Willingness to work in US time zones.
- Strong attention to detail with a positive and proactive attitude.