HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.
HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a participant of the United Nations Global Compact.
HRC Labs was established to lead the technological transformation of HealthRecon Connect (HRC). Propelled by the deep domain expertise and industry leading service capability of HRC, HRC Labs focus on enhancing the efficiency of healthcare delivery through intelligent automation solutions for healthcare providers. Our tools sustainably improve clients’ operating margins and cash flows by compressing their working capital cycle and reducing their administrative burden.
We are currently looking for a Product Owner – B2C Payment Solutions to join our team. As a Product Owner – B2C Payment Solutions, you will drive the strategy, development, and optimization of payment processing solutions within healthcare revenue cycle management (RCM). Your role will focus on enhancing transaction workflows, ensuring compliance, and integrating payment gateways with healthcare billing, claims, and patient payment systems, specifically with a focus on consumer-facing payment experiences.
Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job. Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.
Job Vacancy:
Product Owner – B2C Payment Solutions
Work Week:
Monday to Friday
Shift Window:
3:00 pm to 12:00 am SLST
Important: HealthRecon Connect currently operates under a hybrid work arrangement, with the number of remote workdays varying by team. However, depending on client deliverables and business needs, employees may be required to work on-site for all five weekdays.
By applying, you acknowledge and agree to be available for in-person work five days a week if required.
Other Features:
US calendar applicable
Responsibilities:
- Define and execute the product vision, roadmap, and backlog for B2C payment processing solutions in healthcare RCM.
- Collaborate with internal stakeholders, including billing, finance, compliance, and technology teams, to optimize patient-centric payment workflows.
- Lead the integration of payment gateways with EHR/EMR, claims management, and patient billing systems to streamline transactions and enhance the patient payment experience.
- Ensure HIPAA, PCI-DSS, and healthcare payment compliance in all payment-related processes.
- Work with third-party payment processors, banks, and fintech providers to enhance transaction efficiency, security, and consumer-friendly payment options.
- Optimize patient payment collections, improving online, mobile, and in-office payment experiences, including self-service portals, digital wallets, and alternative payment methods.
- Drive innovations such as automated payment reconciliation, real-time claim payments, and seamless digital-first payment solutions tailored for patients.
- Conduct competitive analysis and market research to stay ahead of trends in B2C healthcare fintech and consumer payment behaviours.
- Define and track key performance indicators (KPIs), including payment success rates, revenue collection efficiency, consumer adoption, and fraud prevention.
- Act as the primary point of contact for payment-related escalations, working closely with internal teams and external partners.
- Lead Agile ceremonies, ensuring smooth execution of B2C payment product initiatives aligned with healthcare RCM objectives.
Qualifications/Criteria:
- Bachelor’s degree in Computer Science, Business, Finance, Healthcare Administration, or a related field (MBA is a plus).
- 5+ years of experience as a Product Owner, Product Manager, or similar role in B2C payment solutions, healthcare RCM, or fintech.
- Strong knowledge of consumer payment processing, insurance payments, and patient billing workflows.
- Experience working with payment gateways, merchant processors, and consumer-focused healthcare fintech solutions.
- Familiarity with EHR/EMR systems (Epic, Cerner, Athenahealth, etc.), clearinghouses, and claims processing.
- Expertise in PCI-DSS, HIPAA, and other regulatory frameworks related to healthcare payments.
- Experience with API integrations for payment processing and RCM platforms.
- Strong analytical and problem-solving skills, with a data-driven approach to optimizing payment workflows.
- Excellent communication and stakeholder management skills, with the ability to translate business needs into technical requirements.
- Hands-on experience with Jira, Confluence, and Agile methodologies.
